Accessibility Statement

The Pacific Palms Community Association is committed to ensuring digital accessibility for all community members and visitors.

Our Commitment

The Smiths Lake Village website (villagefirst.org.au) is designed to be accessible to people of all abilities, including those using assistive technologies. We are committed to providing an inclusive digital experience that enables everyone to access community information, services, and resources.

✓ WCAG 2.1 Level AA Compliant

This website has been developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA standard, as recommended by the Australian Government Digital Service Standard.

Accessibility Features

We have implemented the following features to ensure accessibility:

✓
Keyboard Navigation

Full keyboard access to all interactive elements

✓
Screen Reader Support

Semantic HTML and ARIA labels throughout

✓
Text Alternatives

Alt text for all meaningful images

✓
Color Contrast

WCAG AA compliant color ratios

✓
Responsive Design

Mobile-friendly layouts on all devices

✓
Clear Headings

Logical heading structure for navigation

✓
Focus Indicators

Visible focus states for all interactive elements

✓
Skip Links

Quick navigation to main content

Standards & Compliance

This website conforms to the following standards:

Standard Compliance Level
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Australian Government Digital Service Standard Compliant
Disability Discrimination Act 1992 Compliant

Known Limitations

While we strive for full accessibility, some limitations may exist:

  • Third-party content: Some embedded maps, videos, or external documents may not meet accessibility standards. We are working with providers to improve accessibility.
  • PDF documents: Older PDF documents may not be fully accessible. We are progressively reviewing and updating these documents.
  • Historical content: Some archive materials may have limited accessibility due to their original format and age.

If you encounter any accessibility barriers, please contact us (details below) so we can address them promptly.

Supported Assistive Technologies

This website has been tested with the following assistive technologies:

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)
  • Keyboard-only navigation
  • Browser zoom up to 200%
  • High contrast mode

Browser Compatibility

This website is designed to work with current versions of:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Apple Safari

For the best experience, we recommend using the latest version of your preferred browser.

Feedback and Support

We welcome feedback on the accessibility of the Smiths Lake Village website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator

Email: via our contact form
Response time: We aim to respond within 5 business days

When reporting an accessibility issue, please include:

  • The web page URL where you experienced the issue
  • A description of the problem
  • Your browser and operating system
  • Any assistive technology you were using

Ongoing Improvements

Accessibility is an ongoing commitment. We regularly review and update our website to ensure it remains accessible and user-friendly for all visitors.

Recent Updates

  • November 2025: Website redesign with WCAG 2.1 Level AA compliance
  • December 2025: Added skip navigation links
  • January 2026: Enhanced keyboard navigation and focus indicators

Planned Improvements

  • Progressive PDF accessibility review and updates
  • Additional language support options
  • Enhanced multimedia accessibility (captions, transcripts)

Statement Information

Statement prepared: January 2026
Last reviewed: January 17, 2026
Next review: July 2026

This accessibility statement applies to the Smiths Lake Village website (villagefirst.org.au) operated by the Pacific Palms Community Association (PPCA).